{"id":1026,"date":"2020-09-22T10:00:59","date_gmt":"2020-09-22T09:00:59","guid":{"rendered":"https:\/\/www.richmonds-phm.co.uk\/blog\/?p=1026"},"modified":"2020-12-10T14:36:43","modified_gmt":"2020-12-10T14:36:43","slug":"branch-opening-times-customer-service-procedures-july-2020","status":"publish","type":"post","link":"https:\/\/www.richmonds-phm.co.uk\/blog\/branch-opening-times-customer-service-procedures-july-2020\/","title":{"rendered":"BRANCH OPENING TIMES & CUSTOMER SERVICE PROCEDURES SEPTEMBER 2020"},"content":{"rendered":"

All of our Branches are OPEN and operating to normal opening hours.<\/strong>\u00a0We have implemented strict social distancing and hygiene measures and we are safely operating within the Government guidelines.<\/p>\n

We are delighted that we are able to allow access to our Trade Counters in a COVID-safe manner. Please note that we have installed protective screens at all of our Trade Counters and we ask that you continue to practice 2m social distancing from all of our staff and other customers at all times. We are limiting the number of customers at our Trade Counters at any one time and we may therefore ask you to wait outside or in your vehicle until being advised that it is safe to enter the Branch. Facemasks must be worn by all customers in our Branches in accordance with Government legislation. We thank you in advance for your co-operation.<\/p>\n

Orders can be placed in person at the Trade Counter, by email or by calling your local Branch. Collect your supplies at our Trade Counters or Branch Collection Points and deliveries are available.<\/p>\n

Our Showrooms have also re-opened on an appointment-only<\/strong> basis. Request your appointment on our new\u00a0Showroom Appointments page<\/a>.<\/p>\n

PLEASE\u00a0SEE BELOW FOR OUR CURRENT CUSTOMER SERVICE\u00a0PROCEDURES or\u00a0CLICK HERE<\/a>\u00a0<\/span>to download the PDF. <\/span><\/span><\/strong><\/p>\n

C<\/span>ontact your local Branch on:<\/p>\n

Glasgow Carnoustie Place<\/a><\/strong><\/span>\u00a00141 429 7441 or at sales@rphm.co.uk<\/a><\/p>\n

Glasgow South Street<\/a><\/strong>\u00a00141 954 0101 or at\u00a0glasgow.southst@rphm.co.uk<\/a><\/p>\n

Paisley<\/strong> <\/a>0141 887 9901 or at\u00a0paisley@rphm.co.uk<\/a><\/p>\n

Bellshill<\/a>\u00a0<\/strong>01698 845845 or at bellshill@rphm.co.uk<\/a><\/p>\n

Hamilton\u00a0<\/a><\/strong>01698 283506\u00a0or at\u00a0hamilton@rphm.co.uk<\/a><\/p>\n

Edinburgh Stenhouse<\/a><\/strong><\/span> 0131 443 5738 or at stenhouse@rphm.co.uk<\/a><\/p>\n

Edinburgh Prestonfield<\/a><\/strong><\/span> 0131 560 2888 or at prestonfield@rphm.co.uk<\/a><\/p>\n

All Branches are back to the normal opening hours:<\/p>\n

Monday to Friday<\/strong> 7.30am to 5pm (excluding bank holidays)
\nSaturday<\/strong> 8am to 12pm (Trade Centres) and 9am to 12pm (Showrooms)*<\/p>\n

*Our Carnoustie Place Showroom is open from 9am to 1pm on Saturdays.<\/p>\n

\"Copy<\/a><\/p>\n

We look forward to working safely together in this new way over the coming months.<\/p>\n

Wishing everyone well.<\/p>\n","protected":false},"excerpt":{"rendered":"

All of our Branches are OPEN and operating to normal opening hours.\u00a0We have implemented strict social distancing and hygiene measures and we are safely operating within the Government guidelines. We are delighted that we are able to allow access to our Trade Counters in a COVID-safe manner. Please note that we have installed protective screens […]<\/p>\n","protected":false},"author":1,"featured_media":1107,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[63,14,42,10,114,90,16,9,17,15],"tags":[132,130,120,128,45,131,129,121],"class_list":["post-1026","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-central-scotland","category-edinburgh","category-glasgow","category-heating","category-news-and-events","category-opening-hours","category-plumbers-merchant","category-plumbing","category-plumbing-and-heating-merchant","category-trade-centre","tag-branches","tag-collection-procedure","tag-coronavirus","tag-new-measures","tag-opening-times","tag-ordering","tag-social-distancing","tag-update"],"_links":{"self":[{"href":"https:\/\/www.richmonds-phm.co.uk\/blog\/wp-json\/wp\/v2\/posts\/1026","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.richmonds-phm.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.richmonds-phm.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.richmonds-phm.co.uk\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.richmonds-phm.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=1026"}],"version-history":[{"count":36,"href":"https:\/\/www.richmonds-phm.co.uk\/blog\/wp-json\/wp\/v2\/posts\/1026\/revisions"}],"predecessor-version":[{"id":1111,"href":"https:\/\/www.richmonds-phm.co.uk\/blog\/wp-json\/wp\/v2\/posts\/1026\/revisions\/1111"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.richmonds-phm.co.uk\/blog\/wp-json\/wp\/v2\/media\/1107"}],"wp:attachment":[{"href":"https:\/\/www.richmonds-phm.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=1026"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.richmonds-phm.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=1026"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.richmonds-phm.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=1026"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}